The company has been fabulous to work with from day one. Not only is the support staff completely available, but the documentation is great. You can reach high-level technicians within a couple of minutes. I can’t say enough about Elluminate. They are great!
Tova Garcia Duby
Senior Manager, Blended Learning Implementation Curriculum Innovation and Technology Group, Babson College
Senior Manager, Blended Learning Implementation Curriculum Innovation and Technology Group, Babson College
- Elluminate Essentials. This bundled implementation solution is designed to support widespread use of Elluminate Live! as an easy-to-own, easy-to-use solution for facilitating collaboration and delivering an engaging, high-quality learning experience to a geographically dispersed student population.
- Elluminate Training. Take advantage of live and recorded training at no cost, while on-site delivery, private sessions, and customized courses are available for a fee. Visit our Training Portal.
- Custom Implementations. Our customized services address our unique academic and business requirement and can include content conversion and development, report writing, and integration.
- Integration Support. This package includes consulting and training services to support your integration of Elluminate Live! with a third-party application, such as your learning management or registration system. We even provide a hosted environment for validation testing to minimize negative impact on your production system.
- Event Hosting. We offer a complete set of event hosting services to ensure your event is a success. We'll help you create sessions, register attendees, and send invitations and reminders. We'll even train presenters and provide technical support during the actual event.
- Technical Support. In addition to a self-help portal, searchable knowledge base, and online incident reporting and monitoring, our certified IT professionals provide call center management and triage. Visit our Support Portal.